Closkey v. Penney OpCo LLC

What this case is about

Karen Closkey is suing JCPenney, alleging the retailer sent her dozens of unsolicited telemarketing text messages promoting sales, discounts, and product offers in violation of the Telephone Consumer Protection Act and the Texas Business and Commerce Code. The complaint alleges that Closkey replied 'STOP' multiple times beginning in November 2025, registered her number on the National Do Not Call Registry in January 2026, and had her attorney send a cease-and-desist letter, yet received at least 67 more messages through July 2026. The complaint further alleges that the sender number JCPenney used did not allow recipients to lodge a do-not-call request during regular business hours, and that JCPenney was not registered as a telephone solicitor with the Texas Secretary of State. The proposed classes include all U.S. persons on the National Do Not Call Registry who received more than one such message, all persons who received messages with non-compliant caller ID, all persons who asked for messages to stop but kept receiving them, and all persons who received solicitation calls while JCPenney was unregistered in Texas, each covering the four years before the filing date.

Case status

The defendant has not yet responded to the complaint.^*

^* We try to update the status of each case about every six months. This case has not been re-checked since it was filed on November 12, 2026. For anything more recent, see the court docket. Our FAQ explains how class actions work.

Source: CourtListener docket entry. This summary was generated automatically from the complaint filed in this case and has not been reviewed by an attorney. It describes allegations, which have not been proven. It may contain errors and may not reflect subsequent filings. Published by Access Law Group; responsible attorney Bogdan Enica, Esq..