Taylor v. B C S S, LTD.

What this case is about

Kristi Taylor is suing Lou Bachrodt Chevrolet Coconut Creek, a Florida automotive dealership, alleging the company bombarded her with unsolicited telemarketing text messages and phone calls promoting its vehicle sales, financing, and service offerings in violation of the federal Telephone Consumer Protection Act and the Florida Telephone Solicitation Act. The complaint alleges that Taylor explicitly asked the dealership to stop contacting her multiple times in October 2026, that the dealership even confirmed her opt-out in writing, yet continued sending texts and placing calls from multiple phone numbers. The complaint further alleges the dealership has no functional internal do-not-call procedures and ignored Taylor's registration on the National Do Not Call Registry. The proposed classes include all U.S. persons who received calls despite being on the National Do Not Call Registry, all U.S. persons who received calls after opting out, and all Florida residents who received calls after telling the dealership to stop, covering the four years before filing for the federal classes and July 1, 2021 through the date of class certification for the Florida class.

Case status

The defendant has not yet responded to the complaint.^*

^* We try to update the status of each case about every six months. This case has not been re-checked since it was filed on November 10, 2026. For anything more recent, see the court docket. Our FAQ explains how class actions work.

Source: CourtListener docket entry. This summary was generated automatically from the complaint filed in this case and has not been reviewed by an attorney. It describes allegations, which have not been proven. It may contain errors and may not reflect subsequent filings. Published by Access Law Group; responsible attorney Bogdan Enica, Esq..