
Consumers are suing Aesto, alleging the company failed to properly disclose the terms of its automatic renewal or continuous subscription policies before charging customers. The plaintiffs claim that Aesto enrolled them in recurring billing arrangements without providing clear and conspicuous notice that their subscriptions would automatically renew and that charges would continue until they actively cancelled. Customers say they were surprised by unexpected charges on their accounts and that the cancellation process was difficult or unclear. The proposed class includes consumers across the United States who signed up for Aesto's services and were subsequently charged under auto-renewal terms they contend were not adequately disclosed to them at the time of enrollment.
The case is in its earliest stage. The defendant has not yet responded. Class certification — the court's decision on whether the case can proceed as a class action — typically takes 12 to 24 months after filing.
Source: CourtListener docket entry. This summary was generated automatically and may not reflect subsequent filings.
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