
Customers are suing Truist Bank over allegedly improper fees charged on their bank accounts. The plaintiffs claim that Truist engaged in unfair and deceptive practices related to how it assessed and collected fees, potentially including overdraft fees, non-sufficient funds fees, or other account charges that customers say were unexpected, duplicative, or not properly disclosed. The lawsuit argues that these fee practices harmed consumers financially and that Truist profited unjustly at customers' expense. The proposed class is expected to include current and former Truist Bank account holders who were charged these disputed fees during a defined period, potentially representing a large number of consumers across the bank's service area.
The case is in its earliest stage. The defendant has not yet responded. Class certification — the court's decision on whether the case can proceed as a class action — typically takes 12 to 24 months after filing.
Source: CourtListener docket entry. This summary was generated automatically and may not reflect subsequent filings.
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