
Plaintiffs allege that X.AI, the company behind the Grok artificial intelligence platform, violated the Electronic Funds Transfer Act by enrolling customers in recurring subscription plans without obtaining proper authorization and without providing adequate disclosures about automatic charges to their payment accounts. The lawsuit claims that customers were charged repeatedly without clear notice about how the auto-renewal billing worked, making it difficult for them to cancel or avoid unwanted charges. Plaintiffs contend that the company failed to follow legally required procedures for setting up recurring electronic payments. The proposed class includes consumers across the United States who signed up for a paid X.AI subscription and were subjected to these allegedly unauthorized or improperly disclosed recurring electronic fund transfers from their bank accounts or debit cards.
The case is in its earliest stage. The defendant has not yet responded. Class certification — the court's decision on whether the case can proceed as a class action — typically takes 12 to 24 months after filing.
Source: CourtListener docket entry. This summary was generated automatically and may not reflect subsequent filings.
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