Caetano v. Match.com, L.L.C.

What this case is about

Plaintiffs are suing Match.com, a popular online dating platform, alleging that the company engaged in unfair and deceptive practices related to its subscription billing. The lawsuit claims that Match.com enrolled customers in automatically renewing subscription plans without adequately disclosing the auto-renewal terms, making it difficult for users to cancel their memberships and continuing to charge them after they believed their subscriptions had ended. Plaintiffs allege they were billed for periods they did not intend to pay for and that the cancellation process was intentionally complicated or unclear. The proposed class is expected to include consumers across the United States who subscribed to Match.com's paid services and were subjected to these allegedly undisclosed or confusing auto-renewal and cancellation practices.

What happens next

The case is in its earliest stage. The defendant has not yet responded. Class certification — the court's decision on whether the case can proceed as a class action — typically takes 12 to 24 months after filing. See our FAQ for how class actions work and what it means to be a class member.

Source: CourtListener docket entry. This summary was generated automatically from the public docket and has not been reviewed by an attorney. It may contain errors and may not reflect subsequent filings. Published by Access Law Group; responsible attorney Bogdan Enica, Esq..